The perspective of the company in regard to servicing your customers is represented by the answers to the Company Service Perspective questions. Each candidate's answers for the Company Service Perspective section are compared with answers given by your company.
When differences in perspective are discovered, these are detailed in the reports for each candidate. The goal is to see how well the individual is aligned with your standards for customer service.
The questions that follow must be answered in a manner that represents your company's customer service standards. Select the answer that you want your candidates to select. All questions must be answered.
Assessment:
Print Company Service Perspective forms
Assessment:
Pre-select industry typical responses (if available)
