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Enhancing
the Effectiveness of Key
Personnel |
ONE:
Successful Managers are Made-
Not Born
Building on the
Base of Success
Developing the Slight Edge
Purpose of Leadership Development
Definition of Success
|
FIVE:
Decision Making
& Problem Solving
Responsibility of
Leadership
Manager as a Decision Maker
Taking Risks
The Art of Giving Orders
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| TWO:
Exercising Authority Effectively
Source of Authority
Positive Approach to Discipline
Handling Minor Disciplinary Problems
Dealing with Serious Breaches of Discipline
|
SIX:
Motivating People to Produce
Understanding Motivation
Traditional Methods of Motivation
Attitude Motivation
Developing a Motivation Plan
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| THREE:
Management of Time
Managing Your Time
Managing the Time of Others
Controlling Time Waste
Benefits of Time Management
|
SEVEN:
Handling Problems with People
An Ounce of Prevention
Separating Organization and Personal Problems
Productive Handling of People Problems
Dealing with Irrational Behavior
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| FOUR:
The Art of Delegation
Attitudes for Delegation
Using the Power of Informal Groups
Feedback on Performance
Preventing Upward Delegation
|
EIGHT:
Developing Employee Potential
The Key to Increased Productivity
Training the Right People
Training Process
The Manager and the Bottom Line
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